KLAS Recognizes MIE as One of the Nation's Top SaaS-Based EMR Providers

MIE Ties for Second Highest Ranking in "Overall Performance," Scoring High in Customer Satisfaction in Study that Reviews SaaS-Based EMR Vendors

[Updated 10/9/2012]

Fort Wayne, IN. – May 16, 2012 – KLAS, one of the best-known and most widely respected healthcare research firms, has rated Medical Informatics Engineering (MIE) among the nation’s top SaaS-based EMR providers in the healthcare IT industry. MIE earned an overall performance score of 83.8 points – tied for the second highest of all vendor products surveyed nationwide – relating to EMR response time, customer support and ease of use.

In preparing its just-released report – "SaaS EMR 2012: Is It For You?" – KLAS spoke with nearly 300 healthcare providers that are currently using a SaaS EMR to better understand which vendors offer the most comprehensive solutions. Providers identified four key areas that differentiated the vendors: EMR response time, customer support, product quality and bang for the buck. The report says, "The SaaS EMR deployment model is becoming more popular for providers who want minimal up-front cost and the burden of maintenance lifted from them. Luckily for providers, there are plenty of good [vendors that]... are consistently delivering intuitive, fast-moving solutions that offer high-ranking support and high-value per dollar spent."

"We are honored to receive these high rankings from KLAS and are grateful to our clients for the trust, confidence and support they have placed in us through the years," said Bruce Lisanti, president and chief executive officer of MIE. "We are also pleased that KLAS has recognized a growing appeal for software as a service EMR models for providers who are seeking solutions that will help them qualify for ARRA meaningful use incentives and improve patient care with minimal practice disruption and expense."

The KLAS report also notes that 100 percent of MIE's customers have WebChart as part of their long-term healthcare IT plans. According to the report, MIE ranked among the highest in EMR response time, support and ease of use. One MIE customer said, "WebChart EMR is easy to use. Its functionality is very user friendly... [It] is very straightforward. I can navigate easily and locate all I need."

About Medical Informatics Engineering (MIE)

MIE offers a Minimally Invasive™ suite of products that are easy to use, flexible and cost effective. MIE solutions are in use today by over 2,500 clinics and hospitals throughout the U.S. and by corporate employee health clinics in 17 countries around the world in 6 languages. MIE also provides advanced solutions for chronic disease management, personal health records and complete wellness modules. For more information, visit mieweb.com.

About KLAS

KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS' mission is to improve delivery, by independently measuring vendor performance for the benefit of its healthcare provider partners, consultants, investors and vendors. Working together with executives from more than 4,500 hospitals and over 2,500 clinics, KLAS delivers timely reports, trends and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services and medical equipment vendors. For more information, go to www.KLASresearch.com.